* To place an order, you need to create an account.
* Shipping is NOT included in the listed prices, and will not be added in the checkout process, it will be estimated manually by us after we have received your order. When you have placed your order, you will recieve an order confirmation. After that you will receive an e-mail from us with the total including shipping as soon as possibe (usually within 24 hours but sometimes it can take 2-3 days). If you are curious about the shipping costs, just get in touch with us before placing your order and we will let you know.
* Payment terms: 1. Paypal (You will receive an Paypal invoice from us to the e-mail address you have stated). 2. Bank transfer (This option is only available to customers based in the EU. You will receive all bank details from us in a separate e-mail together with the order total including shipping). 3. Well hidden cash in the mail (shipped as registered mail is recommended).
Paypal fees:
Europe: €1.00
World: $1.50
(These are the fees that will be added on the total, no matter the actual size of the order.)
* We are accepting payment in Euro and US Dollar. Change to your prefered setting in the "Currencies" box to the left. The order total will automatically be set to EUR when you are placing your order. Paypal invoices are always stated in EUR as well.
* Delivery time: Most of all orders are shipped within 2-3 days after we have received the payment from you. Sometimes it can take a bit longer though for various reasons. Please give it at least 20 days after payment is done before hitting us with "Where is my order?" e-mails, thanks.
* Please do NOT waste our time with unfinished orders. People ending up not paying for their orders is something extremly time consuming and annoying. If you dont pay your Paypal invoice and you dont let us know why we will file a Paypal complaint.
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Cash orders (and everything else you may want to send our way) should be sent to:
Robert Schulz
Mallinckrodtstr.107
44145 Dortmund
Germany
(do NOT write "Monotonstudio Records" on the envelope/package)
direct contact: monotonstudio@gmx.de
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